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Guarantee and Return Conditions

GUARANTEE AND RETURN CONDITIONS

  • PRODUCT REPLACEMENT PROCEDURE

If, after receiving the product, you have decided to replace it with a product of a different size or another product of the same category or at a higher price, please contact us at the address where you closed the order or at the phone number +355695433555.

 

When returning goods, it is necessary that the goods be returned in good condition, unused and with the original box undamaged, definitely attaching the code sent by message from the staff.

 

Upon receipt of the product, it will be determined whether the product is in good condition and undamaged. If it is determined that there is a defect or damage to the product caused by the buyer, the replacement will be refused and the product will be returned to the buyer at its cost.

 

The ordered item cannot be replaced, in case it has been worn.

 

  • RETURN DEADLINE

The procedure for replacing the item can be done by the buyer, no later than 24 hours after receiving the product. Attention: You can only change/replace the product once.

 

  • RETURN FEE

Costs for replacement of goods and money are borne by the buyer, unless the buyer receives the damaged or wrong product.

 

Prepared by  T-Soft E-Commerce.